John Viola

Criminal and Administrative Investigations

John is a former supervisory federal agent with 27 years of extensive and meritorious experience conducting criminal and administrative investigations. As a United States Postal Inspector, he conducted and supervised complex investigations of fraud, internal and external theft, and financial crimes including bank fraud and identity theft.  John also served in higher level managerial positions during his tenure with the United States Postal Inspection Service. He has advanced training and experience in strategic leadership and was the project lead on several large-scale projects.

As a Postal Inspector, he was a member of the National Compliance Review Team conducting compliance assessments of Postal Inspection Service field operations with a focus on identifying policy and procedural non-compliance issues as well as identifying best practices and recommending preventative measures for remediation. John also served as the agency’s Public Information Officer and was responsible for interacting with the media, local, state and federal law enforcement, and community leaders.  He has also conducted numerous fraud prevention training events.

While detailed to National Headquarters as a Program Manager, he was responsible for monitoring and ensuring compliance with national policy and implementing procedural and policy enhancements. John interacted with executives and field personnel on a regular basis and was responsible for developing and conducting national training events.

John also held positions where he was responsible for assessing and mitigating organizational safety and security risks. He has extensive training and experience in workplace violence, crisis intervention and dangerous mail investigations. He has evaluated and provided recommendations for remediation for facility, transportation, and employee risks.

As a professional services consultant, he conducts fraud investigations and assists in litigation matters on behalf of law firms representing business clients. John is a licensed private investigator in New York.  He has a Bachelor of Science degree in Human Resource Management from the State University of New York at Binghamton.

SunHawk Consulting specializes in professional consulting services and has a team of highly skilled subject matter experts with substantial backgrounds in:

* Healthcare Compliance: statistical sampling & coding audit services, design and implementation of healthcare compliance programs, evaluation of compliance programs and risk assessments, HIPAA compliance risk assessments & training, corporate integrity agreement (CIA) board advisor, independent review organization (IRO) services, interim healthcare compliance support, physical security assessment;

* Corporate Investigations: fraud investigations and forensic accounting, anti-money laundering (AML), bank secrecy act (BSA), know your customer (KYC), foreign corrupt practices act, third-party due diligence;

* Corporate Compliance: Evaluation and Design of Corporate Compliance Programs, Interim Compliance Support, Compliance Risk Assessments, Physical Security Assessment, Enterprise Risk Management, Private Equity Governance, GRC System Support, Audit Function Support, Fraud Risk Assessments, Investigations Program Assessment and Enhancements, Qui Tam Investigations, Hot Line Support;

* Litigation Disputes: Complex Litigation and Disputes, Mergers and Acquisitions: Regulatory Due Diligence, Expert Witness, Statistical Analysis, Healthcare Payment Disputes, Litigation Support, Physical Security Assessment, and Neutral Party Data Analysis.

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